1. Payment
Payment is required to be made within 5 working days from receiving your invoice to secure your child's booking. Failure to pay within 5 working days may result in loosing your child's space at Splash Camp. Payment accepted by online transfer only. Unfortunately we do not accept child care vouchers as a means of payment.
2. Confirmation
Once booking forms are received we will send you an invoice with the payment information. Once payment has been made, a confirmation email will be sent with further information.
3. Changing Days
We can change your dates providing we have spaces and you request your change at least 7 working days before.
4. Cancellations
Should you need to cancel then we would require a 7-day notice period prior for you to receive a full refund.
5. Health & Safety
In order to maintain appropriate standards of health and safety, children with certain medical or physical conditions or those who cannot demonstrate the required skill competence may not be allowed to participate in some activities. In such cases we will always provide alternative activities.
6. Child Protection
We have a duty to respond if we suspect a child in our care may be suffering from abuse, or if a child makes a disclosure about abuse. In this event staff will contact the Local Children and Families Team and act on their advice.
7. Liability
Splash Camp does not accept liability for personal injury or the death of any person unless directly caused by the proven negligence of the company or its employees.
8. Personal Property
We will not take responsibility for the loss or damage of any items of personal property brought to Splash Camp. All children will be allocated a space to store their belongings for the day.
9. Exclusions
Splash Camp reserves the right to exclude any child for any reason. No refund will be made for days missed for any reason.
10. Programme & Activities
From day to day we may need to change our activities due to circumstance out of our control i.e. weather, numbers of children attending.
11. Group Swimming Lesson
We require a minimum swimming ability of 5 metres unaided. We are unable to accept complete beginners. If you have any questions about this or are unsure then please contact us.
Please sign below that you have read and understood our T&Cs
